A homeowner in Macedon, NY had a block foundation wall that had started to fail. When the homeowner decided to take action to repair the foundation and gain peace of mind, he decided to research solutions. The results of his internet search landed him on the Woodford Brothers website. He was impressed by our experience and our reputation and he knew that we would have the right answers to all of his questions regarding his foundation problem. He contacted us to schedule his free estimate and our Customer Care team helped him to do just that. Design Specialist, Ernie, asked the homeowner all about what he had noticed and what he had hoped to accomplish. Ernie provided a full inspection and took careful measurements in order to provide a same day proposal for the repair. Ernie sat down with the homeowner to explain exactly what EverBrace is and why it was the right solution for him. They agreed and finalized the details. One of our expert crews, led by Dylan, spared no time getting to work while keeping the homeowner informed every step of the way. The homeowner was pleased with the result of the work and with the efficiency and professionalism of the team. No peace of mind is restored as well as the value of the home.